DISTRICT MANAGEMENT

“Discover the Secrets of Getting Top Performance from Your Store Managers”

Retail District Management YourTime Study Course

Did you know about these dramatic differences between the weakest and the strongest retail leaders? (Research: Zenger-Folkman)

  • 4-6 times higher profits
  • 6 times higher sales revenues
  • 10-20 times higher levels of employee engagement
  • 3-4 times reduction in employees thinking about quitting
  • 50% fewer employees that do leave
  • Double the satisfaction with pay and job security
  • 4-5 times more employees “willing to go the extra mile”
  • 1.5 times higher customer satisfaction ratings

 

Here are the topics covered in the 6 DVD set:

  • Leadership – How to Become a Great Leader of People in Retail Environment
  • Retail Math, Metrics, KPI’s and Balanced Scorecards
  • Execution, Communication and Managing Up – 6 Step Process for Flawless Execution; Productive Communication; How to Manage Up
  • Multiple Intelligences and Learning Strengths – How to Speak to Your Employees with Maximum Effectiveness
  • People Development – Hiring, Interviewing, A Strategic Staffing Model; Coaching; Succession Planning
  • Performance Management – Tools, Store Visits and Action Planning

You also get these materials to work with…

  • Action Strategies Guide & Workbook
  • Maximum Performance Goal Planner And, still more for you, a Special Bonus…
  • The Store Management Process – a blueprint developed by DMSRetail Inc.

What You Get:

Retail District Management YourTime Study Course:

  • 6 DVD Set

 

Working Materials:

  • Action Strategies Guide & Workbook
  • Maximum Performance Goal Planner

Special Bonus:

  • The Store Management Process on DVD – a blueprint developed by DMSRetail Inc

Retail District Manager’s Success Framework

 

Program Outline

Leadership:

  • Personal Management Styles – Understanding strengths and opportunities in ones’ own management style and ability
  • Traits and Characteristics of Great Leaders – Relevant to the retail business
  • Removing Obstacles – The role of the District/Area/Region Manager
  • Earning Respect through Integrity and Credibility
  • Break Out Session – Leadership Exercise

 

People Development & Succession Planning:

  • Recruiting, Hiring, Training – Where it all starts and where to go from there
  • Setting the Example – Learn how you are being perceived by your teams and what you can do to become the best example for them
  • Coaching – When and how to do it for maximum benefit. How to have the difficult conversations when necessary
  • Motivating & Getting their Best – Identifying the different approaches to developing your people
  • Business Continuity – How to be prepared for any personnel issues that affect your stores
  • Charting the Course – You’ll build a succession planning chart and easily learn to predict or anticipate future management requirements for your district/region
  • Break Out Sessions – Coaching; Succession Planning

 

Managing Up:

  • Diplomacy Skills – What you need to know to manage up successfully and productively
  • The Value of Your Opinion – How to become a valued and respected source of information to aid in corporate decision making
  • The Importance of the District/Area/Region Manager Position – A field/Head Office Liaison

Retail Math, Metrics & KPI’s:

  • Understanding Retail Math, Metrics & KPI’s – Understand what all those numbers mean, what to measure, how to interpret results and take action based on those results.
  • Knowing Your Numbers – How to speak intelligently about your business from a numbers perspective and how to ensure your Store Managers know their numbers too.
  • Positively Affecting the Profit & Loss Statement – Learn how you and your teams can easily & positively impact the P&L.
  • Break Out Session – KPI’s (Key Performance Indicators) & Balanced Score Card.

Execution:

  • It’s All in the Execution – Learn how to avoid the pitfalls that lead to poor execution of company directives and standards.

 

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